Terms Of Service

1. Acceptance Of These Terms

These Terms of Service (the "Terms") govern access to and use of Critter, including the Critter website, browser-based robot editor, simulation tools, cloud save features, project sharing features, documentation, and related services (collectively, the "Service").

By accessing or using the Service, creating an account, signing in, uploading content, saving a project to cloud storage, creating a share link, or using any paid feature, you agree to these Terms.

If you use the Service on behalf of a company, organization, school, or other entity, you represent that you have authority to bind that entity to these Terms. In that case, "you" includes both you and that entity.

If you do not agree to these Terms, you may not use the Service.

2. Privacy Policy

Critter's collection and use of personal information is described in the Privacy Policy.

https://www.critterengine.com/legal/privacy-policy/

The Privacy Policy is incorporated into these Terms by reference.

3. Changes To These Terms Or The Service

Critter may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms, updating the effective date, sending email notice, or using another reasonable method. Your continued use of the Service after updated Terms become effective means you accept the updated Terms.

Critter may modify, suspend, or discontinue parts of the Service, introduce new features, impose usage limits, or change free or paid plans. If a change materially affects an active paid subscription, Critter will provide notice as required by law or as stated at checkout.

4. The Critter Service

Critter is a browser-based tool for designing, importing, editing, visualizing, simulating, saving, and exporting robot models and related project files. The Service may include local browser features, optional account-based cloud features, share links, project versioning, autosave history, hosted controller- and policy-training features, and related documentation.

Users can open, edit, simulate, and export projects in the browser without creating an account. Users may also choose to sign in for cloud features. Both account-free browser use and signed-in cloud use are supported paths. Some features, including cloud save, cloud autosave history, cloud project versions, account-based asset storage, and share links, may require an account.

5. Eligibility, Accounts, And Security

The Service is not intended for children under 13. You must be at least 13 years old to use the Service. If you are 13 or older but under the age of majority where you live, you may use the Service only with permission from a parent or legal guardian who agrees to these Terms on your behalf. The parent or legal guardian is responsible for the minor user's activity and for ensuring that the minor user's use of the Service complies with these Terms and applicable law.

If Critter later offers the Service through schools, universities, labs, or other educational institutions, additional education terms may apply.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate account information and keep it current. You must promptly notify Critter if you believe your account has been compromised.

You may not share credentials, sell accounts, transfer accounts, or allow unauthorized access to the Service.

Critter may use third-party identity providers, hosting providers, analytics/error reporting providers, payment processors, and other service providers to operate the Service.

5A. Team, Organization, And Workspace Accounts

Critter expects to offer team, organization, lab, company, school, or workspace accounts (each, a "Workspace"). Additional rules may apply to users, members, owners, administrators, and the organization that controls the Workspace.

If you create, administer, join, or use a Workspace, you represent that you have authority to do so and that your Workspace use complies with your organization's policies and applicable law. Workspace owners and administrators may be able to invite and remove members, assign roles, manage seats, control billing, configure settings, create or revoke share links, view usage and account information, access, export, transfer, restrict, or delete Workspace projects and other Workspace content, and otherwise manage the Workspace.

User Content created, uploaded, saved, or shared in a Workspace may be controlled by the Workspace owner or administrator rather than by an individual user. If you use a Workspace account, your access to Workspace content may be changed, suspended, revoked, transferred, or deleted by the Workspace owner, administrator, or Critter according to the applicable Workspace settings, order terms, and these Terms. Individual members may lose access to Workspace content if they leave the organization, are removed from the Workspace, change roles, or if the Workspace is suspended, cancelled, transferred, or deleted. You should not store personal content in a Workspace unless you understand that the Workspace owner or administrator may control it.

If you are a Workspace owner or administrator, you are responsible for obtaining all required rights, consents, and authorizations from Workspace members and for ensuring that Workspace use complies with applicable law, these Terms, and any separate agreement with Critter. You are also responsible for Workspace payment obligations, including fees, taxes, payment information, seat counts, plan changes, renewals, and cancellations, unless a separate order form or checkout page says otherwise.

If there is a conflict between this section and a signed order form, enterprise agreement, or other written agreement with Critter for a Workspace, the signed written agreement controls for that Workspace.

6. Your Content

6.1 Definition Of User Content

"User Content" means files, models, designs, scenes, robot configurations, meshes, textures, images, uploaded assets, project archives, controller settings, behavior settings, sensor data, recordings, annotations, names, descriptions, data sets, exported files, and other content that you upload, create, import, save, share, or export using the Service.

"Output" means files, project archives, exports, simulation data, recordings, generated previews, trained controllers, trained policies, policy rollouts, behavior graphs, warmstart datasets, and other results created by or through the Service based on User Content, including results of user-requested training features.

6.2 Ownership

You retain ownership of your User Content and Output. These Terms do not transfer ownership of your User Content to Critter.

You are responsible for your User Content, including its accuracy, legality, quality, integrity, reliability, safety, and suitability for your intended use. You represent that you have all rights, permissions, licenses, and consents needed to upload, import, save, share, and use your User Content through the Service.

6.3 License To Operate The Service

You grant Critter a limited, non-exclusive, worldwide license to host, store, copy, process, transmit, display, preview, convert, adapt for technical compatibility, back up, restore, and otherwise use your User Content only as needed to:

* provide, maintain, secure, debug, and improve the reliability, performance, security, and functionality of the Service, subject to Section 6.12;

* open, edit, simulate, train, save, version, export, and restore your projects;

* store and retrieve cloud projects, project versions, autosaves, thumbnails, previews, and referenced assets;

* create, serve, and revoke share links according to your selected permissions;

* provide support when you ask for help or consent to support access;

* comply with legal obligations, enforce these Terms, and protect the Service.

Critter does not claim a broader ownership interest in your User Content.

6.4 Local Browser Storage

The Service may store projects, uploaded assets, preferences, cached files, and autosave data in your browser using browser storage technologies such as IndexedDB, local storage, session storage, temporary blob URLs, browser caches, or equivalent browser mechanisms.

Local browser storage is controlled by your browser, device, and browser profile. It may be cleared by you, your browser, private/incognito mode, device settings, storage pressure, extensions, operating system cleanup, or other local conditions. Critter cannot guarantee that browser-stored data will remain available. You are responsible for keeping backups of important projects, including by exporting .critter project files or using cloud save.

Critter is not responsible for loss of data stored only in browser storage, except to the extent liability cannot be limited under applicable law.

6.5 Optional Cloud Storage

If you sign in and use cloud features, Critter may store your project versions, autosaves, project metadata, thumbnails, previews, referenced assets, share-link records, and related account data in Critter cloud.

Cloud storage is optional unless you choose to use cloud-only features. Local editing and export may remain available without an account, subject to browser and device limitations. Critter may change which features require an account or cloud storage.

Critter may retain backup copies, logs, and deleted records for a limited period after deletion, cancellation, or termination, as needed for security, recovery, legal compliance, billing, auditing, or ordinary backup operations.

6.6 Share Links And Permissions

The Service may allow you to create share links for projects, versions, previews, embedded views, or other User Content. Share links may include permission levels, such as read-only or editable access.

You are responsible for choosing the correct sharing settings and for deciding who receives a share link. Anyone with a valid share link may be able to access the shared content according to the link's permission level until the link is revoked, expires, or is otherwise disabled. Revoking a share link may prevent future access through that link, but it will not undo access, downloads, copies, screenshots, exports, edits, embeds, cached copies, or other actions that occurred before revocation.

Unless Critter clearly states otherwise, editable share links allow recipients to open and edit a copy of the shared project. Recipient edits do not modify the owner's saved project. Recipients may be able to export, copy, fork, or save their edited version according to the permissions and features available to them.

Critter may later offer workspace collaboration, branching, forking, merge, review, or similar version-control features. When available, those features may allow users to create separate copies, branches, proposed changes, merged versions, or workspace-controlled content according to the applicable workspace settings, share settings, plan terms, product controls, and any feature-specific notices.

Unless Critter offers a specific public gallery or publishing feature, free use of Critter does not make User Content public and does not grant the public a license to use your User Content.

6.7 Access By Critter Personnel

Critter personnel will not intentionally access non-public User Content except as reasonably necessary to provide, maintain, secure, troubleshoot, support, or improve the Service; to respond to your request or consent; to investigate abuse, security issues, or Terms violations; to comply with legal process; or as described in the Privacy Policy.

6.8 User Content Confidentiality

Critter will treat non-public User Content as confidential and will use reasonable safeguards designed to protect it. This does not apply to User Content that you make public, share with others, provide through an unrestricted link, or otherwise authorize others to access.

6.9 Regulated And Sensitive Content

Unless Critter has expressly agreed in a signed written agreement, you may not upload, save, share, or process through the Service any User Content that is:

* classified, controlled unclassified, ITAR-controlled, EAR-controlled, export-controlled, or otherwise restricted by national security, defense, sanctions, or trade-control laws;

* protected health information, medical records, biometric identifiers, payment card data, Social Security numbers, government IDs, financial account credentials, or other sensitive personal information;

* subject to legal restrictions that prohibit transfer to, storage in, or processing by Critter or its service providers;

* content that you do not have the legal right to upload, store, process, export, or share.

You are responsible for determining whether your User Content is subject to any legal, contractual, export-control, confidentiality, privacy, security, or regulatory restrictions. You must not use the Service in a way that would require Critter to comply with legal regimes or contractual obligations that Critter has not expressly agreed to in a signed written agreement.

You may not use the Service or Output for unlawful weapons use, autonomous weapons, targeting systems, lethal functions without legally required human authorization and control, systems intended to cause physical harm, or surveillance systems intended to violate rights, evade lawful oversight, or break the law. Critter does not prohibit all military, defense, or government use by default, but you are responsible for export-control, sanctions, defense, procurement, security, privacy, and other legal obligations that apply to your use. You are responsible for obtaining all required licenses, approvals, reviews, and authorizations for any regulated use.

6.10 Third-Party Assets, Models, And Licenses

You are responsible for complying with all third-party licenses and rights that apply to robot models, meshes, textures, URDF/Xacro files, MJCF/XML files, CAD files, software, open-source components, documentation, and other materials that you upload, import, use, export, or share through the Service.

Critter may provide access to preset robots, examples, public models, reference assets, integrations, or links to third-party materials. Those materials may be subject to separate licenses or terms. Critter does not grant rights to third-party materials beyond the rights expressly provided by those third parties or by Critter.

Critter publishes third-party notices, open-source notices, license text, and attribution information for bundled or catalog materials at https://www.critterengine.com/legal/third-party-notices/. Those notices identify third-party software, robot models, grippers, meshes, textures, HDRIs, object assets, examples, public model sources, open-source components, and other materials used by or made available through the Service.

Third-party names, trademarks, product names, and robot names are used for identification and attribution only. They do not imply endorsement, sponsorship, affiliation, or approval unless Critter states otherwise.

6.11 Feedback

If you provide ideas, suggestions, bug reports, feature requests, comments, or other feedback about the Service, Critter may use that feedback without restriction or compensation to you. Providing feedback does not transfer ownership of your User Content.

6.12 Controller Training And Critter Model Training

Critter does not sell private user-uploaded projects. Critter will not use private user projects, uploads, autosaves, files, simulations, prompts, model files, training runs, controller artifacts, or related private User Content to train, fine-tune, or improve Critter's own or generally reusable machine learning or artificial intelligence models unless you give separate, affirmative opt-in consent for that specific use.

User-requested controller training is different from Critter model training. If the Service offers features that let you train, optimize, tune, generate, or evaluate controllers, policies, parameters, or simulation behaviors for your own projects, Critter may process the selected User Content as needed to provide that user-requested feature. This may include running simulations, creating intermediate training data, generating Output, and storing or displaying results according to the feature settings. This applies whether training runs in your browser, on your own hardware, or on Critter-hosted infrastructure. Using a controller-training feature does not by itself grant Critter permission to use your private User Content, training runs, Output, or controller artifacts to train, fine-tune, or improve Critter's own or generally reusable machine learning or artificial intelligence models for other users or general product development.

Publishing, sharing, exporting, saving, or uploading content to Critter does not by itself grant Critter permission to use that content for Critter model training. Critter may process User Content as needed to provide, secure, troubleshoot, support, maintain, and improve the reliability, performance, security, and functionality of the Service, but that operational processing is separate from Critter model training.

If Critter introduces Critter model-training, benchmarking, dataset, public gallery, research, or similar features, Critter will explain the data use for that feature and require a clear user action before using private User Content for those purposes. A user who does not opt in can still use Critter's core Service, other than features that require training-submitted content to function.

7. Critter Ownership And License To You

Critter and its licensors own the Service, software, website, documentation, user interface, trademarks, logos, product names, templates, examples, and other materials provided by Critter, except for your User Content and third-party materials.

Subject to these Terms, Critter grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal, personal, educational, research, or commercial purposes, unless a specific plan, feature, or separate agreement says otherwise.

The license granted above does not give you ownership of any part of the Service or permission to copy, modify, adapt, translate, distribute, sell, lease, sublicense, make available, or create derivative works from the Service, software, website, user interface, workflows, templates, examples, documentation, or other Critter-provided materials except as expressly allowed by these Terms, a separate written agreement, an applicable open-source or third-party license, or applicable law.

You may not decompile, disassemble, reverse engineer, attempt to derive source code, underlying structure, algorithms, non-public APIs, data models, prompts, systems, or methods of operation of the Service, or remove or obscure copyright, trademark, patent, attribution, proprietary, or other legal notices, except to the extent such restrictions are prohibited by applicable law.

You may not use the Service, non-public features, Critter-provided materials, user interface, workflows, templates, examples, documentation, or other Critter-owned materials to train, develop, benchmark, improve, or operate a substantially similar or competing product or service without Critter's prior written consent. This paragraph does not limit your ownership of or permitted use of your own User Content and Output.

8. Acceptable Use And Restrictions

You may use the Service only in compliance with these Terms and applicable law. You may not, and may not help others to:

1. access or use the Service in an unlawful, harmful, fraudulent, abusive, or unauthorized way;

2. upload malware, malicious code, corrupted files, or content intended to disrupt or damage systems;

3. interfere with, overload, scrape, crawl, harvest, extract, cache, replicate substantial portions of, or attempt unauthorized access to the Service;

4. decompile, disassemble, reverse engineer, or attempt to derive source code, underlying structure, algorithms, non-public APIs, data models, prompts, systems, or methods of operation of the Service except as expressly permitted by applicable law;

5. copy, modify, adapt, translate, distribute, sell, lease, sublicense, make available, or create derivative works from Critter-owned software, website materials, user interface, workflows, templates, examples, documentation, or other Critter-provided materials except as expressly allowed by these Terms, a separate written agreement, an applicable open-source or third-party license, or applicable law;

6. remove or obscure copyright, trademark, patent, attribution, proprietary, or other legal notices;

7. bypass usage limits, authentication, security, billing, or technical restrictions;

8. share account credentials or misrepresent your identity or affiliation;

9. upload, import, export, or share content that infringes intellectual property, privacy, publicity, contract, confidentiality, or other rights;

10. upload regulated or sensitive content prohibited by Section 6.9;

11. use the Service to harass, threaten, defame, abuse, exploit, or harm others;

12. use the Service in a way that creates safety, security, legal, or operational risk to Critter, other users, or third parties;

13. use the Service, non-public features, Critter-provided materials, user interface, workflows, templates, examples, documentation, or other Critter-owned materials to train, develop, benchmark, improve, or operate a substantially similar or competing product or service by copying protected aspects of the Service.

9. Engineering, Simulation, Robotics, And Export Disclaimers

Critter is a design, editing, visualization, simulation, and export tool. It is intended to assist your own engineering, robotics, research, educational, or design work. It is not a substitute for professional judgment, independent verification, safety review, compliance review, physical testing, or other validation appropriate to your use case.

You are responsible for determining whether the Service is appropriate for your intended use and for validating all User Content, Output, exported files, simulation results, robot models, controllers, behaviors, sensor data, and other results before using them in any real-world system.

You are also solely responsible for determining and complying with all engineering, safety, cybersecurity, regulatory, export-control, legal, contractual, and industry-standard requirements applicable to your intended use of the Service or any User Content or Output. Critter does not provide engineering certification, regulatory approval, legal advice, safety validation, or compliance review, and you are responsible for conducting any independent testing, validation, review, or certification required before deployment or operational use.

Physics simulations, visualizations, importers, exporters, converters, previews, recordings, and measurements may be incomplete, approximate, inaccurate, lossy, incompatible, or unsuitable for your intended use. Imports and exports, including MJCF/XML, URDF, Xacro, mesh formats, and .critter project files, may not round-trip perfectly and may omit, approximate, warn about, or skip unsupported data. Critter may warn about missing dependencies, unsupported features, skipped metadata, conversion differences, or other issues, but does not guarantee that all issues will be detected or reported.

You are solely responsible for any physical robot, controller, actuator configuration, safety boundary, workcell, hardware system, trained policy, deployment, or real-world operation that uses, incorporates, or is influenced by User Content or Output from the Service.

Critter is not designed, certified, or intended for life-safety, emergency, hazardous-environment, fail-safe, medical, nuclear, aviation, automotive safety, weapons-system, or other safety-critical use. You may not rely on the Service or Output as the sole basis for any operation, decision, deployment, or system where failure could cause death, personal injury, property damage, environmental harm, or operational failure.

You must not use the Service or Output in safety-critical, life-critical, medical, nuclear, aviation, automotive safety, weapon, hazardous industrial, or other high-risk applications without independent expert review, testing, and safeguards appropriate to that application.

10. Free Features, Paid Features, Billing, And Cancellation

Critter may offer free features and optional paid features. The free in-browser editor is not a time-limited trial unless specifically described as such at the time of access.

Unless a plan, feature, or separate written agreement says otherwise, you may use the free editor for personal, educational, research, internal business, and commercial projects. Critter does not claim ownership of your projects or exports because you use the free editor.

Organizations may use the free editor for up to 10 individual Critter users. If more than 10 individual Critter users at the same company, lab, school, nonprofit, government agency, or other organization use Critter, the organization should use an applicable paid plan unless Critter grants an exception in writing.

If you purchase a paid plan or paid feature, the price, billing interval, renewal terms, included features, usage limits, and any special terms will be disclosed at checkout or in the applicable order page.

Critter may use a third-party payment processor, such as Stripe, to process payments. Your payment may also be subject to the payment processor's terms and privacy policy.

If a paid subscription renews automatically, you authorize Critter or its payment processor to charge your payment method for recurring fees and applicable taxes until you cancel.

You may cancel a paid subscription at any time through account settings or another cancellation method provided by Critter. Cancellation stops future renewal charges. Unless otherwise stated at checkout or required by law, cancellation does not automatically refund fees already paid, and paid features remain available until the end of the current billing period. If your payment method fails, Critter may suspend or downgrade paid features, retry payment, or terminate the subscription.

Except where required by law or expressly stated at checkout, fees are non-refundable and Critter does not provide prorated refunds or credits for partial billing periods, unused features, downgrades, or cancelled subscriptions. Critter may provide refunds, credits, or extensions at its discretion, but doing so in one case does not require Critter to do so in another case.

You are responsible for all charges incurred before cancellation takes effect, for keeping payment information current, and for paying applicable taxes.

11. Support

Critter may provide documentation, help materials, email support, bug reporting channels, or other support. Support is provided on a best-effort basis only. Critter does not guarantee any support availability, response time, resolution time, bug fix, feature request, compatibility update, or service level.

Unless Critter expressly agrees in a separate written agreement, these Terms do not create any support commitment, maintenance commitment, SLA, uptime commitment, or response-time promise.

12. Copyright Complaints (DMCA)

12.1 Notices Of Claimed Infringement

If you believe content available through the Service infringes your copyright, you may send a written notice to Critter's designated copyright agent that includes:

1. a physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf;

2. identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works;

3. identification of the material claimed to be infringing and information reasonably sufficient to permit Critter to locate the material, such as a share link, embed link, or other URL;

4. your name, mailing address, telephone number, and email address;

5. a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

6. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.

12.2 Designated Copyright Agent

Carolyn Ayers

Critter Engine LLC

1453 Camelot Ln, Tucker, GA 30084

legal@critterengine.com

(404) 919-8702

12.3 Removal And Notification

Critter may remove or disable access to material that is claimed to be infringing. Where Critter has contact information for the user who provided the material, Critter may take reasonable steps to notify that user of the removal or disabling.

12.4 Counter-Notices

If you believe material you provided was removed or disabled by mistake or misidentification, you may send a written counter-notice to Critter's designated copyright agent that includes:

1. your physical or electronic signature;

2. identification of the material that was removed or disabled and the location where the material appeared before it was removed or disabled;

3. a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;

4. your name, mailing address, and telephone number;

5. a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside the United States, the federal district courts located in the Northern District of Georgia, and that you will accept service of process from the person who provided the original infringement notice or that person's agent.

If Critter receives a valid counter-notice, Critter may forward it to the person who submitted the original notice and may restore the removed material in not less than 10 and not more than 14 business days after receiving the counter-notice, unless Critter's designated agent first receives notice that the original complaining party has filed a court action seeking to restrain the allegedly infringing activity.

12.5 Repeat Infringers And Misrepresentation

Critter may, in appropriate circumstances, suspend or terminate the accounts of users who are repeat infringers.

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees.

13. Suspension, Termination, And Data Retention

You may stop using the Service at any time. If you have a paid subscription, cancellation is governed by Section 10.

Critter may suspend, limit, or terminate access to the Service if Critter reasonably believes that you violated these Terms, created legal or security risk, failed to pay amounts owed, misused the Service, infringed third-party rights, or otherwise harmed Critter, the Service, other users, or third parties.

Termination, cancellation, nonpayment, or downgrade may result in loss of access to cloud projects, project versions, autosaves, share links, account data, and other User Content stored through cloud features. You are responsible for exporting or backing up User Content before cancellation, downgrade, or termination where possible.

If cancellation, nonpayment downgrade, or ordinary account termination affects your access to cloud-stored User Content, Critter will generally provide a 30-day read-only export period after paid access ends or termination becomes effective. During this export period, you may export or download available cloud projects where export tools are available, but you may not be able to create new cloud saves, create new share links, use paid editing features, invite collaborators, or use other cloud features.

Deletion requests override the 30-day export period. If you request deletion of your account or specific User Content, Critter will not intentionally keep that data for an export grace period; deletion will follow the Privacy Policy, the retention terms below, backup practices, legal obligations, and applicable law.

Critter may shorten, suspend, or skip the export period if Critter reasonably believes continued access would create legal risk, security risk, abuse risk, rights-infringement risk, privacy risk, or harm to Critter, the Service, other users, or third parties.

Cloud autosaves are progressively thinned over time rather than kept in full. Critter generally keeps a project's most recent autosaves plus a small number of older checkpoint autosaves. Retained autosaves may be kept for as long as the project remains in the account, unless replaced, deleted, converted to a named save, removed for abuse, security, or legal reasons, or otherwise cleared under service limits.

User-deleted cloud projects are removed from active user-facing systems as soon as reasonably practicable, generally within 7 days, except where retention is needed for backups, security, legal compliance, dispute resolution, fraud prevention, abuse prevention, or enforcement.

Account data and private cloud-stored User Content are deleted or anonymized within 90 days after account deletion or termination, except where retention is needed for legal, tax, accounting, billing, security, fraud prevention, backup, dispute-resolution, or enforcement purposes. Backup copies may persist for a limited period and are deleted on normal backup rotation, generally within 90 days.

Routine logs, diagnostics, analytics, approximate geolocation data, purchase records, subscription records, billing records, tax records, and transaction records may be retained for as long as needed for security, debugging, tax, accounting, legal compliance, fraud prevention, dispute resolution, backup integrity, and recordkeeping obligations.

Critter may retain or delete User Content after cancellation, downgrade, termination, or deletion request according to the Privacy Policy, this section, backup practices, legal obligations, and applicable law.

Sections that by their nature should survive termination will survive, including ownership, User Content responsibilities, payment obligations, warranty disclaimers, limitation of liability, indemnification, dispute resolution, and miscellaneous provisions.

14. Third-Party Services

The Service may include links to, integrations with, imports from, exports to, or dependencies on third-party websites, services, software, libraries, marketplaces, repositories, identity providers, payment processors, hosting providers, analytics providers, error reporting providers, model libraries, or asset sources.

Critter is not responsible for third-party services or materials unless expressly stated. Your use of third-party services or materials may be governed by separate terms, licenses, and privacy policies.

15. Warranty Disclaimer

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Critter disclaims all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, uninterrupted operation, error-free operation, and compatibility.

Critter does not warrant that the Service or Output will meet your requirements, produce accurate results, preserve User Content without loss, be available at all times, be secure from unauthorized access, or be suitable for any particular robot, project, system, environment, jurisdiction, or use case.

16. Limitation Of Liability

To the fullest extent permitted by law, Critter and its affiliates, service providers, licensors, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; loss of data; loss of goodwill; business interruption; substitute services; physical damage; personal injury; deployment failures; robot failures; or damages arising from User Content, Output, real-world robot use, or third-party conduct.

To the fullest extent permitted by law, Critter's total liability for all claims related to the Service will not exceed the greater of:

* $100; or

* the amounts you paid to Critter for the Service during the 12 months before the event giving rise to the claim.

17. Indemnification

You agree to defend, indemnify, and hold harmless Critter and its affiliates, service providers, licensors, officers, employees, contractors, and agents from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

1. your User Content or Output;

2. your use or misuse of the Service;

3. your violation of these Terms;

4. your violation of law;

5. your violation or alleged violation of third-party rights;

6. your import, export, sharing, deployment, physical testing, or real-world use of any robot, model, controller, behavior, policy, asset, or Output connected to the Service;

7. any regulated, sensitive, export-controlled, or prohibited content you upload, process, or share.

18. Export Controls And Sanctions

You must comply with all applicable export control, sanctions, and trade laws. You may not use the Service if you are located in a sanctioned jurisdiction or are on a restricted-party list, and you may not use the Service to upload, process, export, or share content in violation of export control or sanctions laws.

19. Electronic Communications

You agree that Critter may send you electronic communications about your account, security, billing, subscriptions, changes to the Service, changes to these Terms, and other transactional matters. You may opt out of non-transactional marketing communications where required by law.

20. Governing Law And Disputes

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Each Member and the Company consents to the exclusive venue and jurisdiction of the state and federal courts sitting in or encompassing DeKalb County, Georgia in any action on a claim arising out of, under or in connection with this Agreement or the transactions contemplated by this Agreement. YOU AND CRITTER WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT DISPUTES WILL BE BROUGHT ONLY ON AN INDIVIDUAL BASIS, NOT AS A CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.

21. Miscellaneous

These Terms, together with the Privacy Policy and any applicable order forms or supplemental terms, are the entire agreement between you and Critter regarding the Service.

You may not assign or transfer these Terms or your account without Critter's prior written consent, and any attempted transfer without such consent shall be void. Critter may assign these Terms.

In the event that any dispute between you and Critter should result in litigation, mediation, arbitration or any other legal or resolution proceedings, the prevailing party in that dispute shall be entitled to recover from the other party all reasonable fees, costs and expenses of enforcing any right of the prevailing party, including without limitation, reasonable attorneys’ fees and expenses.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Critter's failure to enforce a provision is not a waiver of its right to do so later.

Headings are for convenience only and do not affect interpretation.

No presumption or burden of proof or persuasion shall be implied by virtue of the fact that these terms were prepared by or at the request of a particular party or that party’s counsel.

22. Contact

Questions about these Terms may be sent to:

Critter Engine LLC legal@critterengine.com 1453 Camelot Ln, Tucker, GA 30084